Pilot · Enablement · AMC

DevOps Enabled in 3 to 6 Months. Kept Running With an AMC.

We build your DevOps platform in a fixed 3- or 6-month engagement, hand it over to your team, then keep it secure, patched, monitored and improving under a 12-month annual maintenance contract with agreed SLAs.

  • Fixed scope and milestone billing
  • Agreed response times by tier
  • Everything as code, owned by you
How it works

From Pilot to Long-Term Partner

One team from proof to production to support, so nothing gets lost between a project vendor and a support vendor.

Month 1

Free pilot

One service, end to end, in your sandbox: proof before any commitment.

Months 1–3 or 1–6

DevOps enablement

Fixed scope and milestones: pipelines, IaC, security, monitoring and team training.

Handover

Your team owns it

Everything as code, documented and walked through with your engineers.

12 months, renewable

DevOps AMC

We keep it secure, patched, monitored and improving under agreed SLAs.

Phase 1 · Enablement

Choose a 3- or 6-Month Programme

Fixed scope, fixed price and milestone billing. Your engineers are trained alongside us so they can run day-to-day work themselves.

Launch · about 3 months

For one product or a focused set of services.

  • Docker and CI/CD for every service
  • Infrastructure as Code (Terraform) for all environments
  • Secrets management and security scanning
  • Monitoring, alerting, backups and runbooks
  • Hands-on training for your developers

Transform · about 6 months

For several products, a migration or regulated workloads.

  • Everything in Launch, across multiple products
  • Kubernetes platform and GitOps deployments
  • Cloud migration and cost optimisation
  • DevSecOps controls and compliance evidence
  • Disaster recovery design and a tested failover
Phase 2 · DevOps AMC

Three AMC Tiers, Sized to Your Risk

Every tier is a 12-month renewable contract with agreed response times, a monthly bank of support hours and a monthly report. Pricing is quoted per platform.

Essential AMC

For stable products with a small in-house team.

  • Business-hours support, Monday to Friday
  • Agreed response times for critical issues
  • Monthly patching and pipeline upkeep
  • Monthly health report
  • A bank of support hours each month

Standard AMC

For growing products that ship every week.

  • Extended hours, six days a week
  • Faster response for critical incidents
  • Security patching and vulnerability fixes
  • Monthly cost and security review
  • Larger monthly bank of hours

Premium AMC

For customer-facing and regulated platforms.

  • 24×7 on-call for critical incidents
  • Shared L2 engineer who knows your stack
  • Quarterly DR drill with a written report
  • Compliance evidence kept up to date
  • Priority scaling and release support
Included

What the AMC Covers

Monitoring & incidents

Alerts watched, incidents triaged and resolved, with a root-cause note for every major issue.

Patching & upgrades

OS, container, Kubernetes and dependency updates on a planned schedule.

Pipeline maintenance

CI/CD kept fast and green as your code, tools and teams change.

Security hygiene

Vulnerability fixes, access reviews, secret rotation and CIS-hardened baselines.

Backups & DR

Backups verified, restores tested and DR drills run on schedule.

Monthly reporting

Uptime, incidents, changes, cloud cost and recommendations, every month.

Compare

Why an AMC Beats the Alternatives

One in-house hire
Generic support vendor
CItoCD AMC
Coverage
One person, holidays and notice periods
Ticket queues and generic L1 support
A team that built your platform and knows it
Cost
Senior salary, hiring and retention costs
Large minimum contracts
Fixed monthly AMC sized to your needs
Response
Depends on who is available
SLA, but slow escalation to experts
Agreed SLAs with direct access to senior engineers
Knowledge
Leaves when the person leaves
Stays with the vendor
Everything as code and documented in your repos
Your team grows too

Enablement, Not Dependency

Every engagement includes hands-on training, runbooks and recorded walkthroughs. The AMC covers what your team should not have to carry alone: 24×7 incidents, security patching and specialist work.

Training

Workshops on CI/CD, Docker, Kubernetes and Terraform using your own codebase.

Runbooks

Step-by-step guides for releases, rollbacks, scaling and incident handling.

Ownership

All code and configuration lives in your repositories and cloud account.

Frequently Asked Questions

What is a DevOps AMC?

Do we have to do an enablement project first?

How are AMC response times and hours defined?

How long is the enablement phase?

How is pricing decided?

Do you invoice with GST in India?

Get a DevOps AMC Proposal

Tell us about your platform. We start with a free 30-day pilot, then propose a fixed enablement and the AMC tier that fits.