Clinic Visitor & Queue Management

Cut waiting-room crowds with WhatsApp appointments, live queue tokens and secure visitor management

Overview

Patients hate waiting and front desks are overloaded. Our clinic solution lets patients book on WhatsApp without installing an app, see their live queue position and arrive just in time. Reception checks them in with a QR code, doctors see the day's list, and visitors, attendants and medical representatives are managed with digital passes and dedicated slots. Built on our production clinic booking and visitor management platforms.

Multi-speciality clinicsDental & eye clinicsDiagnostic centresSmall hospitalsClinic chains with multiple branches

Modules You Can Pick

Start with the modules you need today and add more later. Every module is customised to your process.

✓ WhatsApp Appointment Booking

Patients pick doctor, date and slot on WhatsApp; automatic confirmations and reminders.

✓ Live Queue & Token Display

Token numbers on a TV display and WhatsApp updates with estimated waiting time.

✓ QR Check-in at Reception

Fast check-in for booked and walk-in patients, with patient history at a glance.

✓ Visitor & Attendant Passes

Time-bound digital passes for visitors and bystanders, verified by security at the entrance.

✓ Medical Representative Slots

Dedicated MR booking slots with GPS-verified check-in, so doctors are not interrupted.

✓ Doctor Schedules & Leave

Working hours, slot lengths and leave handled automatically in availability.

✓ Patient Records & Follow-ups

Visit notes, prescriptions and automated follow-up reminders.

✓ Multi-Branch Dashboard

Appointments, no-shows, waiting times and revenue across every branch.

AI CCTV Add-on

Already have CCTV? We turn your existing cameras into AI cameras and connect the alerts to this system, without replacing your cameras.

  • Waiting-area crowd counting to open extra counters in time
  • Restricted-area alerts for pharmacy, store and staff-only zones
  • After-hours intrusion detection
  • Visitor entry logs matched against issued passes
How AI CCTV works →

How We Deliver

01

Discovery Call

We understand your workflows, users and existing tools in a free 30-minute call.

02

Customised Demo

You see a working demo configured with your branding, modules and sample data.

03

Go Live in Weeks

We deploy on our secure cloud, your cloud or on-premise, migrate data and train your staff.

04

Support & Growth

Ongoing support, updates and new features as your business grows.

Ready to see it with your data?

Get a customised demo for your business, wherever you are in the world.